About My Expertise

      I am Harsh Natali, an adept operations and supply chain strategist committed to pioneering advancements in the logistics and supply management sectors. My career is marked by my dedication to integrating cutting-edge technologies and methodologies to elevate operational efficiencies and achieve sustainability objectives. My strategic vision and analytical prowess have been instrumental in transforming supply chains into streamlined, cost-effective, and resilient operations that support business growth and sustainability.

In addition to professional experience, I have gained theoretical and tool-based knowledge in SAP Implementation, Agile Project Management (ASANA), and Business Intelligence using Tableau.

A bustling warehouse environment with stacked shelves filled with a variety of boxed goods. A compact forklift is actively moving, carrying wrapped pallets of green boxes. The shelves are organized with numbered signs, and the scene is well-lit, indicating a busy and efficient setting.
A bustling warehouse environment with stacked shelves filled with a variety of boxed goods. A compact forklift is actively moving, carrying wrapped pallets of green boxes. The shelves are organized with numbered signs, and the scene is well-lit, indicating a busy and efficient setting.
Exceptional insights and strategic thinking.
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Work Experience

Championing Operational Excellence and Innovation

My professional journey encapsulates a decade of leading and revolutionising supply chain and operational strategies. With a sharp focus on sustainable practices and technological integration, I have consistently delivered solutions that optimise resource utilisation, enhance productivity, and ensure competitive advantages for the organisations I've partnered with.

Experience

Previous Roles

Operations Associate at Flink

Jan 2022 – Present

As a Team Lead at Flink, I take charge of frontline warehouse and delivery operations, guiding a dynamic team of order pickers and riders to ensure seamless execution and real-time responsiveness. My role centers on enhancing service quality, inventory coordination, and operational safety while actively contributing to training and onboarding efforts. I work closely with the branch manager, playing a strategic role in the rapid delivery of orders and maintaining operational excellence through effective team leadership and hands-on process optimization.

Significant Achievements

  • Led the development of a technologically advanced Amazon fulfilment center, optimising layout and operations for efficiency and environmental sustainability (Karlsruhe, Jan 2025 – Present).

  • Formulated and executed an innovative HR strategy for over 1000 staff at an Amazon warehouse, reducing turnover and improving workforce efficiency and satisfaction (Karlsruhe, Jan 2025 – Present).

  • Investigated the impact of AI, IoT, and RFID on supply chain resilience, providing actionable insights for technology integration and business adaptability through my Master Thesis (Dec 2024).

blue and brown metal bridge
blue and brown metal bridge

Operations Coordinator at RITZ Communication

Feb 2018 – Dec 2021

Managed and enhanced data processes using Microsoft Excel to maintain high standards of data integrity and accessibility for strategic use across business units. I directed multiple logistics projects, ensuring smooth operations and adherence to project timelines and budget constraints. My systematic approach to intern development boosted productivity and engagement.

Operations Manager at Divyang Opticals

Jul 2017 – Jan 2018

Utilised CRM software to enhance customer interactions and service delivery, achieving a significant increase in client retention and satisfaction. I negotiated with suppliers to optimise supply chain logistics, achieving notable reductions in costs and improving inventory turnover through strategic sourcing and procurement.

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